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Pricing and Billing
Titanus Computers Returns Policy
	SHIPPING AND RETURNS We strongly recommend our customers to choose Fedex as their carrier.  All orders are shipped within 4-6 business days and depending on the lead time specified for each product in its description.  All packages are insured and in  the remote case of damage by the carrier we will ask to receive the computer back before shipping out a new replacement. A 30-Day Money back warranty is offered to all of our customers. A 15% restocking may apply.  Return postage must be covered by the customer.  If windows was activated by the end user, its costs cannot be refunded since that license belongs to the person who activates it only. All original accessories, manuals and discs must be returned with the computer which must be packaged the same manner as it was delivered.  Please contact us for more details.
Titanus Computers Returns Policy
	SHIPPING AND RETURNS We strongly recommend our customers to choose Fedex as their carrier.  All orders are shipped within 4-6 business days and depending on the lead time specified for each product in its description.  All packages are insured and in  the remote case of damage by the carrier we will ask to receive the computer back before shipping out a new replacement. A 30-Day Money back warranty is offered to all of our customers. A 15% restocking may apply.  Return postage must be covered by the customer.  If windows was activated by the end user, its costs cannot be refunded.. All original accessories, manuals and discs must be returned with the computer which must be packaged the same manner as it was delivered. By placing the order the customer agrees to the terms above. Please contact us for more details. Toll Free: 1-888-378-2673 New York Office: 718-395-7550 Miami Office: 305-677-3389 Fax: 866-521-8572 Hablamos Espanol General Inquiries: [email protected] General Sales: [email protected] Technical Support: [email protected]
Do I have to pay sales tax?
	You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
	Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
	Your credit card will be charged within 24 hours prior to shipment of your item(s).